CumulusPro adds mobile capabilities to leading BPO to further connect business of wealth management

Singapore, 2 October 2018 - CumulusPro strategic partnership with DIGI-TEXX, a leading BPO in Vietnam expands mobile capabilities in their current business process outsourcing services for the wealth management industry.

To deliver an omni-channel experience for financial services industry (FSI) clients, DIGI-TEXX has added mobile capabilities into its existing BPO services. Delivered on Straatos, an agile cloud-based BPM platform from CumulusPro that supports omni-channel communications. The added mobile capabilities enable wealth managers and advisors to capture documents directly to their mobile devices from anywhere and anytime.

“Adding CumulusPro mobile capabilities on our BPO offerings has expanded our current list of services to our financial service customers.” says Frank Schellenberg, Founder & CEO, DIGI-TEXX Vietnam. “Through the adoption of mobile add-on capabilities on CumulusPro Straatos BPM, we are able to provide state-of-the-art services to our customers in the highly competitive financial services arena.”

“The wealth-management landscape today demands higher levels of integration, connectivity, and enhanced digital interaction throughout the customer lifecycle.” said Adeline Tan, Sales Director, CumulusPro. “Adding the mobile digital channel enables our BPO partners like DIGI-TEXX to expand their outsourcing service offering to the financial service industry. At the same time, wealth managers and advisors can better deliver on current expectations to their customers with digital connectivity.”

Click here to learn more on Straatos multi-channel input infrastructure.

About CumulusPro

CumulusPro helps businesses to rapidly transform into digital enterprises by Connecting People, Process and Application. CumulusPro’s cloud-based Business Process Management (BPM) Platform, Straatos, is designed to revolutionise how organisations and public institutions digitally communicate and collaborate with their customers, citizens and partners. Digital enterprises typically improve their customer experience, increase customer’s satisfaction, business efficiency and productivity while reducing cost and time to market.

About DIGI-TEXX Vietnam

DIGI-TEXX offers business and technology solutions across different industries, tailored to the specific needs of our customers. With a trusted global customer network since 2003, DIGI‑TEXX is a name synonymous with quality, data security and competitiveness.

For further information, please contact:

Gillian Lim
Sr. Vice President, Marketing