Global IT distributor selects Straatos BPM platform to enhance logistic operations
Singapore, 6 August 2018 - CumulusPro is pleased to announce that a global distributor of computer and technology products in Asia has selected Straatos BPM platform to enhance their logistic operations. On a daily basis, the IT distributor fulfills thousands of orders to their resellers, which translates to handling up to 4,000 or more printed delivery notes in just one country.
Using CumulusPro POD+ (Proof of delivery) solution on Straatos BPM platform, these numerous “signed and stamped” delivery notes are quickly digitised, automatically indexed, reconciled and filed in their content management repository. Reconciliation involves the automated matching of the returned notes number with order schedules generated from their ERP system. Missing delivery notes could indicate the possibilities of unreturned documents, delayed delivery, or lost items. With the automation of the reconciliation process, shipment irregularities are discovered earlier and remedied immediately.
With the implementation of the proof of delivery solution by CumulusPro, the IT distributor enhances their logistics operations by:
- faster response time to any operational irregularities (lost or delayed deliveries)
- monitoring performance level of their third-party logistics service providers
- gaining instant access to delivery notes information for better customer service
- spending lesser time on document filing and delivery notes reconciliation
- lowering the risk of misfiled documents
- digitising existing backlog of 500,000 delivery notes on a solution
“CumulusPro solution is selected for its flexibility and cost-effective pricing model. Our SaaS model does not require hefty initial capital investment for software licenses or server hardware.” remarks Adeline Tan, Sales Director, CumulusPro. “For example, the customer has the flexibility to decide how and when they want to digitise their existing backlog. Depending on available resources, they can choose to complete the backlog conversion in a month or over a period of time. Ultimately, our customers only pay for what has been processed on our platform.”
Click here to learn more on Straatos BPM platform.
CumulusPro helps businesses to rapidly transform into digital enterprises by Connecting People, Process and Application. CumulusPro’s cloud-based Business Process Management (BPM) Platform, Straatos, is designed to revolutionise how organisations and public institutions digitally communicate and collaborate with their customers, citizens and partners. Digital enterprises typically improve their customer experience, increase customer’s satisfaction, business efficiency and productivity while reducing cost and time to market.
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Sr. Vice President, Marketing