Effective Date: August 12, 2014
As CumulusPro and the Internet evolves, we may need to update this Policy to keep pace with changes in the Service, our business and laws applicable to us and you. We will always maintain our commitment to respect your privacy. We will post any revisions to this Policy or any other legal-related statements, with their effective dates, on our website.
I. Information Collection and Use
What Information CumulusPro Collects and Why
If you register for or maintain a CumulusPro Service account:
|We collect||Why we collect it|
|Your username, email address and contact preferences||
|The geographic area where you use your computing devices and the language you select||To localise your interaction with the Service and improve our understanding of how users interact with the Service and the Market.|
|Your device identifier and Unique Application numbers||
|Actions you perform in your account, including your use of certain product features and your storage of particular forms of Content (e.g., PDFs or JPGs), as well as the type of device and software you are using||
|Non-personally identifiable information indicating your association with one of our business partners or promotions (if applicable)||To determine the amount of revenue share payments to make to partners with whom we might have such arrangements and to provide anonymised aggregate reports.|
|Log Information. This may include: Details of how you use our app; Internet Protocol (IP) address; Device event inforamtion such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your reuqest and referral URL||
Additional information we collect in connection with CumulusPro Business accounts:
|We collect||Why we collect it|
|Business name, name and email address of account creator||To create and support your CumulusPro Business account.|
|Billing information (i.e., address, email address and telephone number)||To communicate with the Billing Contact on the account and provide account support.|
|Email addresses of Business account Administrators and end users||To support the CumulusPro Business account and communicate with account Administrators and end users.|
If you register with CumulusPro Scan+Share services
|We collect||Why we collect it|
|Your email address (if you provide it)||
Tracking Information About Users and Their Devices
II. Information Access and Disclosure
Sharing of Personal Information and Content
CumulusPro does not sell or rent user information. We will only disclose information when:
Explicit consent is given by you to share your information.
Your information is required by service providers;
to process data on our behalf in order to operate the Service and/or complete your payment transactions; and these providers are subject to strict data protection requirements.
to fulfil your product or service requests, including sales, delivery and support for certain products or services.
Your information is required by resellers of a related Service or product (eg, Scanner hardware) in order to ensure accuracy in the payment for such Service or product, the management of your account and the delivery of your purchase and related support services.
Access, preservation or disclosure of information is required permitted by law to protect the rights, property or personal safety of CumulusPro, our partners and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
In connection with the sale or reorganisation of all or part of our business, as permitted by applicable law.
Some third-party applications and services that work with our Service may ask for permission to access your Content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access. Please consider your selection of such applications and services, and your permissions, carefully.
Some third parties may embed plugins on the Service, such as Facebook “Like” buttons, and may allow their operators to learn that you have visited our website. They may combine this information with other, identifiable information they have collected about your visits to other websites or online services.
Our website as well as some of our web application pages use social media features provided by companies and services such as Facebook, Twitter, Google+, YouTube and LinkedIn to enable you to share information with these social channels. These Social connections are identified on our website by the display of the companies’ logos. These social connection are enabled by cookies owned and controlled by these third parties, and the third parties are responsible for their use.
When you visit a page on the CumulusPro website or application pages that contains Social Features, your browser establishes a direct connection to the applicable social network’s servers. The Social Features inform the social networks what pages you have accessed on CumulusPro website, and, if you are logged into the social network, your visit may be logged to your account on that service. For example, if you click the Facebook “Like” button, that information is transmitted from your browser directly to Facebook and stored by them. Even if you are not logged into the social network, and do not click on a Social Feature on the Evernote site, there is still a possibility that a Social Feature can transmit your IP address and cookie information to the operator of the social network. However, we do not and will not transmit any information regarding your Contents to such social networks.
Google+ and YouTube: http://www.google.com/policies/privacy
CumulusPro’s Access to Your Documents, Images and Metadata
Your Content may be viewed where necessary to protect the rights, property or personal safety of CumulusPro and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account contents and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account.
Protection of Personal Information and Content
Any information that you post in our public social media sites like LinkedIn, Tweeter, Google+, Facebook, comments can be read, collected and used by anyone and could enable others to send you unsolicited messages, or if you choose to allow your content to be downloaded, screenshot, email, shared, uploaded or distributed using your email, or chat applications, CumulusPro is not responsible for any publication or use of any Personal Information you choose to post, shared or distribute in these locations.
III. Data Storage and Transfer
When you use CumulusPro service on your computing device, Content is stored locally on that device. When you upload or share with the Service, and depending on the selected repository destination, that Content will be secured and transferred directly to the destination (for example your own Content Management server) and may bypass our servers completely, else your Content shall be uploaded to our Cloud Document Automation Process servers which are located in the Microsoft Azure Data Centres, and may be kept for a number of days dictated by our SLA terms.
Access or Correction of Personal Information
If you wish to (i) access any Personal Information that we hold about you; (ii) request that we correct or delete the Personal Information that we hold about you; or (iii) request that we not use or stop using your Personal Information for marketing purposes, you may contact us at CumulusPro.com. We will comply with such requests to the extent required by law or our policies, and subject to any limitations in our systems.
CumulusPro is committed to protecting the security of your information and content and takes all reasonable precautions to protect it. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, these Internet data transmissions are not guaranteed 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.
In the event that your Content is uploaded to our server for processing and temporary storage, they are protected on Microsoft Data centres using a combination of administrative, physical and logical security safeguards covered by Microsoft's multiple security audit certifications; one of which is ISO/IEC 27001 (See: http://azure.microsoft.com/en-us/support/trust-center/compliance/).
The security of the information stored locally on your computing device while using our Service is dependent upon you utilising all available security features on your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and Service.
IV. Information Deletion
Closing An Account
You can start by remove the Scan+ agent by following the instructions on our FAQ page, section "How can I remove Scan+ agent from my PC?". Content that you have uploaded to our CumulusPro servers shall be deleted in accordance to the data retention period described in our SLA agreement between your organisation, yourself and CumulusPro. However, residual copies of your Content may continue to exist on the CumulusPro Service’s back-up and archiving systems for up to one year due to the nature of our backup policies.
V. Contact Us