BPO digital transformation
Transform to a digital BPO company and connect your customers to business processes and applications on an agile cloud-based BPM Platform.
"Our customers no longer just outsource back-office processes to us, but require us to provide solutions that start with customer engagement all the way to services such as account opening. In such situations, DIGI-TEXX's process knowledge workers and customers need to collaborate on a single business process platform from anywhere, anytime, and with any device. CumulusPro Straatos Platform allows us to build such processes rapidly for many of our customers across different industries."
Frank Schellenberg
CEO of DIGI-TEXX (Vietnam)
Partners
Maximise productivity with the right technology
CumulusPro has the right infrastructure and offerings on the cloud through our mobile and browser-based solutions designed for BPO companies:
- A smooth onboarding experience with our easy-to-use software.
- No costly training programme for your customers, partners, and operators.
- A self-service portal that cuts down overall document processing time and meets SLA.
- Design individual customer processes with our web-based process designer.
- Intuitive drag-and-drop process designer that minimises complex programming effort.
- Each customer's business processes are visible through our web dashboard.
- Manage all CumulusPro web and mobile app settings from a single interface with our centralised web-based administration.
Don't build an app, just use it
At CumulusPro, it is our business to make sure the app we build is ready for use now and remains up-to-date in the future. This way, there is no financial risk – no upfront payment, no license or maintenance fees, and you are only charged for successful transactions with your customers.
- Our cloud-based web and mobile solutions are quick and easy to deploy and without lengthy development or implementation cycles.
- Ready connectivity to ERP, ECM, CRM, and database systems.
Download use case: Business apps for the modern BPOs
Engage your customers with the latest technology
CumulusPro’s BPM Platform adopts the latest cloud technology in its infrastructure design, BPMN 2.0 standards in process modelling and workflow execution engine. The BPM Platform delivers a ready-to-use cloud-based low-code process automation solution. BPOs can engage global customers from anywhere in the world with features, such as:
- Rapid prototyping. The project goes live in days, not months!
- Central administration from anywhere.
- Always up-to-date features and functions.
- No software licence, maintenance, or development fees.
- Software-as-a-Service (SaaS) with flexible pricing models (transactional fee or project-based pricing models) to suit your specific business needs.
Partner with us
As a technology company, we focus on developing cloud-based BPM solutions for BPO businesses - allowing you to focus on core business competencies such as customer relationship building, winning new businesses, ensuring process efficiency, and on-time delivery.