BPO Digital transformation
Connect your customers, business processes and applications

Transform to a digital BPO company and connect your customers with business processes and applications on an agile cloud-based BPM platform that supports omni-channel communications. Your customers can now submit documents and collaborate on business process through mobile devices, web browsers and instant messaging from anywhere in the world.

 

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Maximise productivity with the right technology

Self service on web or mobile can offer a range of benefits. CumulusPro has the right infrastructure and offering on the cloud through our mobile and browser-based solutions designed for BPO companies:

  • A smooth onboarding experience with our easy-to-use software.
  • No costly training programme for your customers, partners and operators.
  • A self-service portal that cuts down overall document processing time and meets SLA.
  • Design individual customer processes with our web-based process designer.
  • Intuitive drag and drop process designer that minimizes complex programming effort.
  • Have visibility of each customer's business processes through our web dashboard.
  • Manage all CumulusPro web and mobile app settings from a single interface with our centralised web based administration.

 

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Don't build an app, just use it

At CumulusPro, it is our business to make sure the app we build is ready for use now and remains up-to-date in the future. This way, there is no financial risk – no upfront payment, no license or maintenance fees, and you are only charged for successful transactions with your customers.

  • Our cloud-based web and mobile solutions are quick and easy to deploy, without lengthy project, development or implementation cycles.
  • Ready connectivity to ERP, ECM, CRM and database systems.

Download Use Case: Invoice process automation for BPO

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Engage your customers with the latest cloud and mobile technology

CumulusPro’s cloud-based solutions adopt the latest Cloud technology and BPMN 2.0 standard design and workflow execution engine. Delivering a ready-to-use customer engagement platform for BPO to engage their customers in any document processes.

  • Rapid prototyping. Project goes live in days, not months!
  • Central administration from anywhere.
  • Always up to date features and functions.
  • No software license, maintenance or development fees.
  • Software-as-a-Service (SaaS) with flexible pricing models, transactional fee or project-based pricing models to suit your specific business needs.

 

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Partner with us

As a technology company, we focus on developing ready-to-use cloud and mobile solutions for BPO businesses. Allowing you to focus on core business competencies such as customer relationship building, winning new businesses, ensuring process efficiency and on-time delivery.

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right technology