Privacy Policy

Updated on October 27, 2017

CumulusPro values and respect your privacy in your personal information and any content we may have access through your use of our Service. This Privacy Policy explains what information CumulusPro (“CumulusPro” or “we” and sometimes “us”) collect about you and why, what we may do with that information and how we handle your Content.

Scope

This Privacy Policy is incorporated into the CumulusPro Terms of Use and applies to the information obtained by us through your use of this website, CumulusPro solutions and Services.

Changes

As CumulusPro and the Internet evolves, we may need to update this Policy to keep pace with changes in the Service, our business and laws applicable to us and you. We will always maintain our commitment to respect your privacy. We will post any revisions to this Policy or any other legal-related statements, with their effective dates, on our website.

We recommend that you periodically check back here to stay informed of any changes. Your consent to such changes may be required if applicable by law. However, your continuation of your CumulusPro Service account after such change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you may need to discontinue your service with us in writing.

I. Information Collection and Use

What Information CumulusPro Collects and Why

If you register for or maintain a CumulusPro Service account:

We collect Why we collect it
Your username, email address and contact preferences
  • To create and support your CumulusPro Service account.
  • To communicate with you.
  • To send you marketing emails and special offers, unless you opt out as explained in the “Email Communication” section below.
The geographic area where you use your computing devices and the language you select To localise your interaction with the Service and improve our understanding of how users interact with the Service and the Market.
Your device identifier and Unique Application numbers
  • To provide account support.
  • To calculate anonymous, aggregate statistics on the number of unique devices using the CumulusPro Service.
Actions you perform using your account, including your use of certain features and your storage of particular formats of Content (e.g., PDFs or JPGs), as well as the type of device and software you are using
  • To administer the Service and improve the features and usability of the Service.
  • To suggest to you CumulusPro features, products and services that can enhance your use of the Service.
Log Information. This may include: Details of how you use our app; Internet Protocol (IP) address; Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL
  • To provide technical support.
  • To enhance our products and services.

Additional information we collect in connection with CumulusPro Business accounts:

We collect Why we collect it
Business name, name and email address of account creator To create and support your account.
Billing information (i.e., address, email address and telephone number) To communicate with the Billing Contact on the account and provide account support.
Email addresses of Business account Administrators and end users To support the account and communicate with account Administrators and end users.

Tracking Information About Users and Their Devices

CumulusPro may uses cookies, tracking pixels and similar technologies on our Service to collect information that helps us provide our Service to you. (For example, to optimise the web design so that it fits into your device screen.)

Email Communication

From time to time, we may want to contact you with information about product announcements, software updates and special offers. We also may want to contact you with information about products and services from our business partners. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails.

II. Information Access and Disclosure

Sharing of Personal Information and Content

CumulusPro does not sell or rent user information. We will only disclose information when:

  • Explicit consent is given by you to share your information.

  • Your information is required by service providers;

    • to process data on our behalf in order to operate the Service and/or complete your payment transactions; and these providers are subject to strict data protection requirements.

    • to fulfil your product or service requests, including sales, delivery and support for certain products or services.

  • Your information is required by resellers of a related Service or product (eg, Scanner hardware) in order to ensure accuracy in the payment for such Service or product, the management of your account and the delivery of your purchase and related support services.

  • Investigation of potential violations of our Terms of Use, to enforce those Terms of Use, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.

  • Access, preservation or disclosure of information is required permitted by law to protect the rights, property or personal safety of CumulusPro, our partners and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.

  • In connection with the sale or reorganisation of all or part of our business, as permitted by applicable law.

Some third-party applications and services that work with our Service may ask for permission to access your Content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access. Please consider your selection of such applications and services, and your permissions, carefully.
We encourage you to review our certified third party applications list and each party’s privacy policy before proceeding.

Some third parties may embed plugins on the Service, such as Facebook “Like” buttons, and may allow their operators to learn that you have visited our website. They may combine this information with other, identifiable information they have collected about your visits to other websites or online services.

Our website as well as some of our web application pages use social media features provided by companies and services such as Facebook, Twitter, Google+, YouTube and LinkedIn to enable you to share information with these social channels. These Social connections are identified on our website by the display of the companies’ logos. These social connection are enabled by cookies owned and controlled by these third parties, and the third parties are responsible for their use.

When you visit a page on the CumulusPro website or application pages that contains Social Features, your browser establishes a direct connection to the applicable social network’s servers. The Social Features inform the social networks what pages you have accessed on CumulusPro website, and, if you are logged into the social network, your visit may be logged to your account on that service. For example, if you click the Facebook “Like” button, that information is transmitted from your browser directly to Facebook and stored by them. Even if you are not logged into the social network, and do not click on a Social Feature on the Evernote site, there is still a possibility that a Social Feature can transmit your IP address and cookie information to the operator of the social network. However, we do not and will not transmit any information regarding your Contents to such social networks.

For information on the purpose and scope of data processing by a social network, as well as your options for protecting your privacy, please review the appropriate social network's privacy policy. For your convenience, below are links to the most commonly used Social Features you’ll see on the Evernote site.

CumulusPro’s Access to Your Documents, Images and Metadata

CumulusPro employees do not monitor or view your personal information or any Content stored in the Service, but in an event that we suspect our Terms of Use have been violated and confirmation is required, or when we need to do so in order to respond to your requests for support, or when we have an obligation to review it as described in our Terms of Use.

Your Content may be viewed where necessary to protect the rights, property or personal safety of CumulusPro and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account contents and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account.

Protection of Personal Information and Content

Any information that you post in our public social media sites like LinkedIn, Tweeter, Google+, Facebook, comments can be read, collected and used by anyone and could enable others to send you unsolicited messages, or if you choose to allow your content to be downloaded, screenshot, email, shared, uploaded or distributed using your email, or chat applications, CumulusPro is not responsible for any publication or use of any Personal Information you choose to post, shared or distribute in these locations.

III. Data Storage and Transfer

Data Storage

When you use CumulusPro service on your computing device, Content is stored locally on that device. When you upload them to our Service, and depending on the selected repository destination, that Content is secured and transferred directly to the destination (for example your own Content Management server) and may bypass our servers completely, else your Content shall be uploaded to our Straatos servers which are located in the Microsoft Azure Data Centres, and may be kept for a number of days dictated by our service agreement.

Access or Correction of Personal Information

If you wish to (i) access any Personal Information that we hold about you; (ii) request that we correct or delete the Personal Information that we hold about you; or (iii) request that we not use or stop using your Personal Information for marketing purposes, you may contact us at CumulusPro.com. We will comply with such requests to the extent required by law or our policies, and subject to any limitations in our systems.

Data Security

CumulusPro is committed to protecting the security of your information and content and takes all reasonable precautions to protect it. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, these Internet data transmissions are not guaranteed 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.

In the event that your Content is uploaded to our server for processing and temporary storage, they are protected on Microsoft Data centres using a combination of administrative, physical and logical security safeguards covered by Microsoft's multiple security audit certifications; one of which is ISO/IEC 27001 (See: http://azure.microsoft.com/en-us/support/trust-center/compliance/).

The security of the information stored locally on your computing device while using our Service is dependent upon you utilising all available security features on your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and Service.

IV. Information Deletion

Violation of Terms of Use

If your Service account has been suspended or closed due to a violation of Terms of Use, you may contact CumulusPro to request a reinstatement or deletion of your data, and CumulusPro will evaluate such requests on a case-by-case basis, pursuant to our legal obligations.

V. Contact Us

CumulusPro welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at enquiry@cumuluspro.com or complete the online form at https://cumuluspro.com/contact.